![]() ![]() On the Support page that opens, select “Step-by-Step Troubleshooting”. Once there, select Printers from the Category menu, select your printer’s series on the Product Type menu, then the model number of your printer on the Model menu. ![]() When doing a print head cleaning you should refer to your user’s manual or go to Canon’s website. If you are having problems before or after you change your print head, it sometimes helps to print test pages of different colors, do a print head cleaning, or do both.
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